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Key Highlights The webinar focuses on how to construct a queue for a web chat in Unity Call Center Agent - Guided Tour of the Workspace - Charter Spectrum Watch this video to gain a quick overview of Kakapo System's Unity Call Center Agent - Placing Calls - Charter Spectrum Unity Call Center Agent - Managing ACD States - Charter Spectrum
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Unity Supervisor Call Center Tutorial by Kakapo Systems
Webinar: How To Build a Web-Chat Queue in three Minutes with Unity Contact Centre by Kakapo Systems
Unity Call Center Agent - Guided Tour of the Workspace - Charter Spectrum
Unity Application Suite – Call and Contact Center Apps by Kakapo Systems
Webinar: Unity Contact Center Dashboard by Kakapo Systems
Unity Call Center Agent - Placing Calls - Charter Spectrum
Unity Call Center Agent - Managing ACD States - Charter Spectrum
Understanding the Always-On-Queue – Unity Agent by Kakapo Systems
Tykans Unity for Genesys Contact Centers
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Last Updated: June 22, 2026
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